Q1: Are you a manufacturer?
A1: Yes, we have 20 years of manufacturing experience. We are located in Shajiao Industrial Zone, Humen Town, Dongguan City, Guangdong Province, China.
Q2: Can you help us recommend a model suitable for our project?
A2: Yes, we have engineers professionally calculate for you, and reasonably recommend the machine suitable for your use. Our engineers can check the details and make the structure. Based on the following points: 1) function recommendation; 2) power matching; 3) size determination 4) voltage recommendation; 5) applicable industry 6) machine drawings (if any) 7) other special requirements, etc.
Q3: How to ensure that your products are of good quality?
A3: We use core components for international brand accessories, such as French Schneider Electric, etc. The configuration devices have been load tested to ensure good quality and easy installation for users.
Q4: How long is the 300KG Plastic Dryer warranty period?
A4: Counting from the date of production and leaving the factory, the free warranty is within one year. If both parties confirm that the damage is caused by quality reasons, a 12-month free warranty will be provided.
Q5: What is your payment method?
A5: We accept T/T, L/C, Western Union money transfer. By wire transfer and other methods, a 50% deposit is required for production, and the balance is paid before shipment.
Q6: Can you design for us?
A6: Yes, we can customize production according to user requirements.
Q7: What is the lead time for production?
A7: Standard model machines are available in stock, and they will be shipped from the factory within 2 days after receipt. The production cycle of non-standard customized models is determined by the actual quantity. Generally, non-standard products will be delivered within 25 working days after receiving the deposit.